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Senior Communications Manager
Full-Time
Volusia County, FL, US

Are you looking for a communications career where every day offers something new, where your co-workers support you, and where you can make a difference for those in your community? Then we invite you to consider Quest Corporation of America, Inc. (Quest), Florida’s largest transportation communications firm. We pride ourselves on being a company that likes to grow leaders, promote within, and provide the necessary training and guidance to employees so they can exceed their professional goals. Quest is seeking a self-motivated, experienced Senior Communications Manager to join our Central Florida team. The ideal candidate has public information experience and a strong desire to work on and learn about construction/infrastructure projects. The ideal candidate must also enjoy working for a fast-paced and dynamic organization. Bilingual ability is a plus.

Candidates must be willing to work in person in Volusia County.

Responsibilities:

Develop and implement community engagement plans to inform the public about transportation projects.

Field, mediate, and document issues from the public related to infrastructure projects.

Communicate project progress to residents, businesses, stakeholders and media via written materials, public meetings, interviews, and community presentations.

Design and maintain a favorable public image for the organization and customer.

Post alerts to website and/or social media. Maintain and update project content on website.

Edit and disseminate clear, concise, and informative materials, including press releases, project updates, social media posts, and newsletters.

Assist in developing and executing communication strategies during emergencies or incidents affecting transportation infrastructure.

Coordinate public relations activities and events.

Foster relationships with community leaders and organizations to build trust and collaboration.

Serve as a point of contact for media inquiries, providing accurate and timely information.

Leverage existing relationships to help achieve our organization’s and client’s missions.

Stay abreast of community issues to advise client of potential challenges.

Create content and collaborate with creative graphics and/or video team to develop project educational materials.

Develop strategic alliances and partnerships.

Travel is required to construction field offices, project sites and public meetings/events across the Central Florida area, with occasional travel to the Quest corporate offices in Land O’ Lakes and Lake Mary.

​Qualifications:

Minimum 3 years of transportation experience serving a state or municipal agency or work experience in communications/public relations/journalism.

Knowledge of project development phases from planning through construction.

Ability to plan, organize and successfully complete multiple tasks.

Familiarity with digital communications, including websites, social media, signage, direct mail campaigns and graphic design.

Strong, creative problem solving and critical thinking skills.

Excellent written, verbal, interpersonal and presentation skills.

Exceptional attention to detail to identify and correct errors in grammar, punctuation, spelling, and syntax.

Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgement.

Proven ability to manage deadlines, prioritize tasks, and be solution driven.

Talent for understanding, simplifying and effectively communicating complex information to diverse audiences.

Ability to analyze text for clarity, coherence, and consistency while ensuring it adheres to established guidelines and tone.

Experience using Microsoft Office and planning tools such as Monday.com, SharePoint and/or Teams.

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OUC - The Reliable One, is presently seeking a Media Relations Manager to join the Marketing & New Products division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are looking for an experienced, proactive Media Relations Manager to enhance the commission’s image, brand, and reputation while maximizing strategic media coverage through proactive and reactive media strategies, as well as crisis communications. As our main spokesperson, you’ll pitch stories, manage crisis situations, respond to media inquiries, and create effective communication plans to share OUC’s message and maintain a strong public presence.

In this role, you’ll work closely with leaders to promote OUC’s goals by managing strategic media relations and securing news coverage across local, state, and national platforms. You’ll simplify complex topics for different audiences, prepare executives for media appearances, and develop engaging content for various channels. This position requires strong initiative, strategic vision, and the ability to handle multiple priorities in a fast-paced environment.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor’s degree in English, Journalism, Mass Communications, Public Relations, or a related field from an accredited college or university

• 7+ years of progressive experience in corporate communications, proactive and reactive media relations, crisis communications, or reputation management, preferably in the utility sector, including:

• Experience engaging daily with earned online, traditional and nontraditional media reporters, producers and editors

• Experience coaching and managing senior corporate leaders on media presence strategies, speaking engagements, public response, issue anticipation, and providing strategic counsel on media positioning and brand impact

• Successful experience pitching and securing local and national media coverage including working with social media influencers/content creators

• Experience using data driven insights to inform media strategy and planning

• Exceptional writing skills to craft clear, compelling press releases, executive messages, talking points, FAQs, and media responses that align with OUC’s voice and brand

• 3+ years of supervisory or leadership experience, with an ability to mentor and develop team members

• Availability to handle on-call responsibilities, including some nights, weekends, and holidays on a rotating basis, with a requirement to be within a 30-minute to one-hour response radius for crisis or reactive media situations

• Bilingual in English and Spanish preferred

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation

• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.

• OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account

• Generous paid vacation, holidays, and sick time

• Paid parental leave

• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities

• Wellness incentives and free access to all on-site OUC fitness facilities  

• Access to family-oriented recreational areas

• Paid Conference and Training Opportunities

• Free downtown parking

• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range:  $103,951 - $129,938 annually - commensurate with experience

Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801  

Please see below a complete Job description for this position.

Job Purpose:    

The Media Relations Manager will work cross functionally to enhance the commission’s image, brand and reputation as well as maximize strategic and positive media coverage. The Manager will, in partnership with leadership, design and deliver cohesive communications programs with a specific focus on earned media (traditional and nontraditional); serve as the main media spokesperson; pitch and secure positive, proactive news coverage for the utility; partner with stakeholders to identify opportunities and coordinate interviews with OUC experts and accompanying reporters; develop communication plans; manage crisis communications; mitigate reactive news coverage; and write content for a variety of platforms.

Primary Functions:      

• Serve as primary media spokesperson; represent OUC’s voice, brand and community presence positively on print, radio, TV and online interviews. Serve as spokesperson on designated holidays and weekends;

• Formulate, implement and manage comprehensive media relations strategies and programs in alignment with OUC’s strategic plan, to advance the utility’s goals and increase positive, proactive brand awareness on a local, state, trade, national and international level;

• Translate complex information into layman’s terms on presentations, articles, reports, multi- media, clips, videos and other communication tools for a variety of audiences/stakeholders;

• Create and deploy programs to maintain favorable public perception of OUC’s accomplishments, goals, brand and overall corporate citizenship;

• Coach and prepare executive and subject matter experts for interviews and news conferences;

• Collaborate to create and conduct news media and public speaking training and coaching for executives;

• Drive development of newsworthy story angles based on OUC’s corporate messaging needs, accomplishments and community engagements; review program analytics to identify areas of opportunities to generate new stories to advance OUC’s brand;

• Maintain excellent working relationships with media, industry contacts, and other agencies to garner fair and balanced coverage; Oversee and coordinate with external vendors, consultants and agencies on both proactive and reactive media relations activities;

• Lead media team and drive professional development, influence and corporate presence to provide clear, consistent and balanced counsel to stakeholders; Oversee team’s daily media relations activities to drive influential earned media coverage and prioritize the right stories and ensure appropriate information flow internally and externally;

• Create and implement consistent and comprehensive approach to media interactions including policy/procedures, media preparation methodology, and tracking and monitoring all interactions with media during blue sky and storm events;

• Manage issues, crisis and risk matters, including identifying potential issues and proactively developing appropriate response plans; Provide daily media and issues management reports in an engaging and professional manner;

• Manage/track incoming media requests, draft messaging and other communication pieces including pitches, briefings, talking points, FAQs, media kits, message houses, etc. to respond to inquiries; Address and correct inaccurate information in stories;

• Prepare/repurpose content for wide range of platforms and audiences, including but not limited to blogs, online news industry/trade publications, opinion pieces and social media;

• Using Critical Mention analyze media coverage (volume and tone), prepare periodic media tracking/coverage/sentiment reports and identify appropriate dissemination platforms and networks for OUC’s content and brand;

• Manage corporate editorial calendars, fact sheets and executive bios. Manage responses to public records requests;

• Participate in emergency event drills and training, and support emergency/response efforts when needed;

• Perform other duties as assigned.

Technical Requirements:          

• Working knowledge of all, but not limited to, the following:

  • Public Relations and Media Management: Demonstrate capability to develop and manage variety of public relations techniques for brand-building publicity with a strong emphasis on local and national media relations programs.

  • Associated Press Style.

  • Issue and Reputation Management: Demonstrate capability to anticipate and effectively address issues affecting brand or enterprise.

  • Executive Communications: Demonstrate capability to write on behalf of key executives, maintaining consistent tone and narrative over time.

  • Exceptional communications skills, confidence and experience liaising with senior stakeholders, both internally and externally.

  • Corporate Communications: Demonstrate capability to drive compelling communications on behalf of various corporate functions.

  • Integrated Communications: Demonstrate capability to identify opportunities for programs that can be leveraged across communication channels, including public relations, employee communications and social media.

  • Crisis Communications: Demonstrate experience of driving crisis and corporate communications strategy, both internal and external. Coordinate crisis communications and issues management response strategy for urgent media matters.

  • Project Management: Demonstrate capability to balance multiple priorities and achieve desired outcomes on time and within budget.

  • Strategic Counsel: Demonstrate capability to provide communications counsel to partners and executives.

• Ability to:

• Be a self-starter.

• Write excellent executive documents, news releases, communications plans, and analyze/interpret media coverage;

• Create and deploy media and public speaking training for executives and other spokespersons;

• Demonstrate thorough understanding of industry related, organizational and departmental best practices, ordinances, and laws;

• Expand OUC’s coverage on multi-cultural networks and multi-media channels;

• Use digital camera, digital video camera, and video editing equipment;

• A natural, proven collaborator with expertise for connecting the dots in a widespread, fast-paced environment.

• Strong skills in creating communications plans, strategic planning and internal stakeholder management.

• Executive presence and ability to successfully maneuver within a large corporate environment.

• High degree of initiative and ability to manage multiple tasks, work under pressure and meet deadlines as required.

• Thrive working in a fast-paced environment, managing multiple communications plans and priorities at any given time.

• Consistently makes safety and security, of self and others, the priority.

• Embraces diversity in thought, action and relationships.

Education/ Certification/ Years of Experience Requirements:

• Bachelor’s degree in English, Journalism, Mass Communications, Public Relations or related area of study from an accredited college or university.

• A minimum of 7 years’ progressive experience in corporate communications, crisis communications, reputation management or media relations, preferably with utility experience to include:

• Experience engaging daily with earned online, traditional and nontraditional media reporters, producers and editors

• Experience coaching and managing senior corporate leaders with media presence strategies and speaking engagements

• Successful experience pitching and securing local and national media coverage including working with social media influencers/content creators

• Experience using data driven insights to inform media strategy and planning

• 3 years of supervisory/leadership experience.

• Experience creating and conducting media and public speaking training for executives and other spokespersons (preferred);

Working Conditions:    

This job may involve occasional exposure to some disagreeable elements (dust, heat, cold, noise, etc.) and accidents are improbable other than minor injuries. This job requires very frequently working in wet, humid conditions and extreme heat. This job requires frequent working near mechanical parts, vibrations, and insects. This job may occasionally require working in high places, precarious places and/ or in confined areas. This job may require working extended hours especially during hurricane and cold- weather seasons. This job also requires to be on-call after hours and weekends.

Physical Requirements:             

This job requires constant reading and writing, and very frequent typing. This job requires frequent standing, walking, sitting, and lifting up to twenty (20) lbs.; additionally, this job requires frequent bending/ stooping, repetitive motions, reaching over head and driving of a company vehicle. This job may require occasional kneeling/ crawling, climbing, and lifting up to forty (40) lbs.

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled  

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Job Requisition ID
R533563

Salary Range
$25.21-$32.15

Job Posting End Date - Applications will no longer be accepted starting 12-24-2024

Job Summary

This is a professional-level position responsible for planning, implementing and evaluating City of Orlando events. Responsibilities include budgeting, managing sponsorships and event partnerships, as well as vendor agreements and contracts. Primary duties include event production and promotion of city special events including Mayor’s signature events, city initiatives, programs and services. This position is responsible for the communications and marketing of the Mayor's signature events.  The role works closely with the Mayor's Office, elected officials, and senior staff. Work is performed under the general supervision of the Communications and Events Supervisor and is reviewed through discussions, reports submitted, and results obtained.

Minimum Qualifications:

Bachelor’s Degree in Communications, Advertising, Journalism (public relations emphasis), or related field plus four (4) years of marketing and event management experience preferably in the general public realm. Experience in all aspects of event logistics; to include sponsorships and budgeting required. Valid Florida Driver's License required at time of employment.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;

• Four (4) years of direct experience for a bachelor's degree;

• Six (6) years of direct experience for a master's degree; or

• Nine (9) years of direct experience for a doctoral degree.

Our Benefits Package

The City of Orlando provides a competitive benefits package. Visit our City Benefits website for more information.

Background and Drug Testing Policy

All job offers with the City of Orlando are contingent upon satisfactory completion of a background check and a physical examination by an agency determined by the City. The physical examination includes screening for the presence of illegal narcotic substances. 

The City of Orlando will use a Consumer Reporting Agency to obtain background information. As such, you may be entitled to certain rights if you are not selected based on information contained in that report. For more information, including information about your rights, go to www.ftc.gov/credit . 

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The City of Orlando Veteran's Policy

If an applicant claiming veterans' preference for a vacant position is not selected for the vacant position, he/she may file a complaint with the Florida Department of Veterans Affairs by contacting them at 727-319-7462. A complaint must be filed within 21 days of the applicant receiving notice of the hiring decision. If no notice is given by the City and the position has been filled, a complaint must be filed within three months of the date the application was received by the City. If the position has not been filled, the complaint deadline is extended until one month after the position is filled.

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Summary:

Rosen Hotels & Resortsis actively recruiting a public relations rock star for an amazing opportunity to grow within one of Orlando’s iconic institutions known for its generous benefits, community leadership, work-life balance, and unmatched industry service.The Public Relations Specialistsupports all PR activities for Rosen Hotels & Resorts, its subsidiaries, and the philanthropic entities associated with the Rosen brand. This position requires the ability to tell a story and drive relevant content across multiple mainstream media – print, digital, broadcast, and social – to increase brand awareness and appreciation among external and internal audiences. The PR Specialist will work to build relationships with journalists, PR counterparts and other influential contacts and develop new, creative ways to garner media coverage. This position reports to the Public Relations Manager and will be based at our Operations Center.

Responsibilities:

• Able to build effective relationships with news media, business partners, senior leaders, PR counterparts and other influential individuals within our community.

• Proven content creation skills that include authoring or co-authoring news releases, company announcements, advertorial content, awards entries, social media, media kits, video scripts, speeches, articles and photo/video asset development. The ability to identify and produce content highlighting company leaders is essential. Assist in the development of story ideas and pitch to local, regional, and national consumer media, as well as select trade media.

•  Capable of managing constantly changing work priorities in a deadline-oriented, time-sensitive environment that requires flexible availability. This includes morning, evening and weekend opportunities.

• Skilled at identifying new technologies, trends and innovative opportunities to advance communication.

• Ability to regularly use independent judgment, discretion, and analytical skills to problem solve.

• Ability to work as part of a team with senior leadership and staff.

• Serve as secondary contact for media requests on behalf of Rosen Hotels & Resorts, Millennium Technology Group, RosenSure, RosenCare, Harris Rosen Foundation, Rosen Parramore PS8 Foundation, Tangelo Park Foundation, Adam Michael Rosen Foundation, Rosen Aquatic & Fitness Center and any future RHR endeavors.

• Works closely with the leisure arm of the company to increase awareness of the brand and reach throughout all markets by creating a PR strategy that aligns with the company’s business goals.

• Assist with content for websites, magazines, social media, paid media, and internal communication pieces for all branches of the company while focusing on the leisure brands.

• Work in partnership with PR Manager and human resources on internal communication campaigns, community relations initiatives, organizational successes and milestones, and major associate accomplishments.

• All other duties as assigned.

Experience/Qualifications:

• 3+ years of demonstrated experience in public relations or corporate communications.

• Must have excellent written and oral communication skills. Familiarity with AP style is also recommended.

• Must possess proficient computer skills including, but not limited to, project tracking and reporting, document processing, spreadsheets, and presentation software.

• Experience with media tracking software like Muck Rack, Meltwater, Cision and TV Eyes is a plus.

• Hospitality experience preferred.

• Bilingual is a plus.

• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• Bachelor's degree in public relations, journalism, communications or related field

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance

• On-site Medical Center

• Competitive Compensation

• Holiday Pay

• Paid Vacation

• Paid Personal Days

• Tuition Reimbursement

• Higher Education Scholarships

• 401(k) Retirement Savings Plan

• Childcare Financial Assistance

• Hospitality and Dining Discounts

• Family Outreach Center

• and Many More Benefits

Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.

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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel and Leisure Co. is proud to announce our 2025 Summer Internship Program at our Corporate Office in Orlando, Florida.  As a Public Relations intern, you will play an important role on our Public Relations team, executing tailored public relations and marketing communications tactics. This self-starter will apply a strategic approach to research, writing, media relations and monitoring, event coordination and more, working efficiently to achieve business objectives.

In addition to the firsthand experience, the program features team projects, direct senior leadership exposure, and mentorship.  We are committed to providing a comprehensive experience with real-world training.  Our goal is to provide a quality internship while identifying future talent/leaders.

How You’ll Shine:

• Writing news releases, newsletter articles, pitches, social media posts and other content.

• Conducting online and traditional research.

• Developing media lists, pitching and documenting press coverage.

• Develop media measurement profiles.

• Coordinating and staffing special events.

What You’ll Bring:

• Seeking a degree (or being a recent graduate) in public relations, journalism or a related program.

• Knowledge of Associated Press (AP) Style.

• Confidence to effectively communicate verbally and in writing.

• Ability to multitask and meet deadlines.

• Previous internship experience (prior experience at a company or public relations agency is a plus).

• Understanding of the news media and what makes a story newsworthy.

• Certificate in Principles of Public Relations preferred

• Student membership in the Public Relations Society of America, Florida Public Relations Association or similar professional associations preferred.

• Familiarity with Microsoft-based office software and tools for project management, media relations, marketing, and/or graphic design.

• Ability to commit to the program beginning in May 2025 in Orlando Florida

• Work in the Orlando corporate office M,T,W and be remote TH,F

• Please include a resume and cover letter with your application.

Important Dates:

• Application Submission Window Close: January 6, 2025

• Interviews: On a rolling basis

• Start Date of Internship Program: May 19, 2025

• End Date of Internship Program: August 6, 2025

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identify theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-95585

Wellons Communications, a dynamic, independent PR and social media firm, is looking for an Account Coordinator to join our Orlando team. We represent clients in a variety of industries, from attractions, hospitality and restaurants to consumer products and technology.

This is an entry-level position, and we’re looking for the right person to work hard, have fun and grow with our agency.

The successful candidate will have the ability to take in client and internal direction and help move tasks forward, as well as help with media relations.

Most importantly, the Account Coordinator will embody our company values, rolling up his or her sleeves, answering the call and delivering excellent results for our clients and the agency every time.

If that’s you, send your resume and cover letter to Emily O’Toole at emily@wellonscommunications.com.

What you’ll do:

• Pitch media, from bloggers to journalists, and coordinate opportunities

• Load press releases and distribute to media

• Track client hits and keep media charts updated

• Assist with content, from marketing collateral and eblasts to social media posts and press releases

• Post to social media, including executing on ad strategy

• Communicate with clients via email and calls

• Contribute to client reports

• Help manage multiple clients, keeping projects on course and juggling deadlines

• Update websites with blogs and new content

• Other coordination duties as assigned

What we’re looking for:

• Willingness to pitch reporters and bloggers via phone and email

• Strong attention to detail and ability to hit deadlines

• Solid writing skills for a variety of deliverables, including press releases, web content and social media

• Exceptional organizational and project management skills

• Knowledge of and experience with a variety of social media platforms

• Experience with WordPress and Constant Contact

• Knowledge of AP Style

• Sharp copy-editing skills

• Solid computer skills, including Word, PowerPoint, Excel, and Adobe

• A team player

• Working knowledge of design and design programs is a plus

Education

Undergraduate degree required

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Job Title: Sr. Social Media Analyst

Job Overview: The Sr. Social Media Analyst is responsible for creatively bringing our brands to life on social media, building loyalty among guests and Team Members, and achieving specific objectives through compelling social storytelling. In addition, the Sr. Social Media Analyst will help support holistic communications efforts by assisting with public relations and team member communications tactics.

Roles and Responsibilities:

• Collaborate with Managers/Assoc. Managers to understand brand strategies and participate in all stages of the content process, including planning, brainstorming, briefing, project management, copy development, basic graphic design and content creation.

• Stay informed on current events, pop culture, trending topics, and social media trends, platforms, features and updates to create innovative content.

• Support content planning and mapping to maintain consistent and accurate brand content calendars and ensure content aligns with brand standards, social media strategy, and guidelines.

• Generate innovative ideas for brand content calendars and develop project timelines to bring content to life, ensuring effective communication with teams to meet deadlines and managing changes as needed.

• Lead creative briefings with the graphic design and multimedia teams and review creative content to ensure it is on-brand, on-budget and on-time.

• Write engaging social media copy for multiple platforms, following specific brand tone guidelines.

• Create social media content as needed using tools like cell phones, CapCut, Canva and/or Photoshop as well as simple manipulation of existing assets.

• Analyze content performance to inform future content ideas and provide insights for reports.

• Assist with Influencer Marketing by sourcing, vetting and managing partnerships.

• Maintain strong relationships with functional team members across various departments.

• Develop creative, collateral or content that supports tactical execution for public relations or internal communications plans

• Assist with additional tactics as needed that help drive brand news or communicate important information to internal audiences

Required Technical Skills:

• In-depth knowledge of social media platforms (Instagram, TikTok, Facebook, Twitter, LinkedIn, etc.) and content types (Reels, Stories, User-Generated Content, etc.).

• 4+ years of experience in social media management, content creation, and community engagement.

• Superior written communication skills and ability to manage multiple projects.

• Proficiency in tools/software for administrative work, social media management, visual design, and file sharing, such as Microsoft Office/iWork, Khoros, Hootsuite, Sprinklr, Canva, Adobe Creative Suite, Box, OneDrive, DropBox and Google Docs.

Required Education:

• Bachelor's degree in business, marketing, communications, or a related field.

Other Key Qualifications:

• Gift for thriving in a fast-paced environment, supporting multiple brands, clients and priorities.

• Ability to drive creative ideas and build rapport with internal and external stakeholders.

• Socially and culturally 'in the know'; considered an early adopter and willing to take risks.

• Proactive, highly motivated, and able to work both collaboratively and independently.

• Passion for food, hospitality, social media, PR, marketing, and digital marketing.

Preferred Skills and Experience:

• Agency experience is a plus.

• Ability to film and edit video content.

• Proficiency with AI tools for content creation.

To Apply: Visit https://darden.paradox.ai/co/DardenRestaurantSupportCenter/Job?job_id=PDX_DRSC_5B53167F-9A4C-42EC-9E4F-45E161950DDF_88118