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Nemours is seeking a Manager, Health Policy Communications to join our Nemours Children’s Health team. Given the enterprise-wide nature of this role, this is a hybrid position that can be based at/near one of Nemours Children’s offices located in Washington, DC, (preferred), Wilmington, DE, Orlando, FL or Jacksonville, FL. Travel to Washington, DC, and other site locations will be required.

Nemours Children’s Health has embarked on a bold strategy to redefine children’s health to create the healthiest generations of children.  This strategy is uniquely intertwined with Nemours Children’s brand designed to articulate how Nemours Children’s is advancing the health of children by going ‘well beyond medicine.’ 

Nemours Children’s Health is seeking a Manager of Health Policy Communications to help lead enterprise strategic communications and thought leadership initiatives dedicated to its population health portfolio, which includes the National Office on Policy and Prevention, Value-Based Services Organization, and a myriad of programs and services across the enterprise dedicated to addressing whole child health and social drivers of health in the communities we serve and beyond. This role will report to the Director of Enterprise Public Relations.

This role will support the development of the communications, public relations and thought leadership plans, in close coordination with internal content and policy experts, that drive national reputation grounded in the Health, Value and Equity pillar of the strategic plan in conjunction with the Director of Enterprise Public Relations. This individual will be responsible for executing upon those plans and tracking the metrics to show impact. This individual must be a self-starter with a panache for identifying and packaging compelling stories that resonate with key audiences to grow awareness of Nemours Children’s Health as a leader and convener, and foster action among stakeholders in support of children.  In addition, this role will help drive thought leadership through Nemours-owned content, including contributing content for the weekly Well Beyond Medicine podcast, and securing third-party platform opportunities. The role requires an understanding of how to create and drive key messages through media relations, events, speeches and presentations, digital content creation including but not limited to social media, website and blog channels, op-eds, award nominations and other tactics as identified.  The candidate should possess an aptitude for building internal and external relationships, have an excellent track record in placing stories in the media nationally and possess strong writing skills that can strategically adjust for voice and tone to capture the attention of the intended reader. This individual will work with communications and marketing colleagues in the Delaware Valley and Florida markets to showcase Nemours Children’s population health initiatives across our geographic footprint.

Given the enterprise-wide nature of this role, this individual can be based at one of Nemours Children’s offices located at/near the following sites: National Office on Policy and Prevention in Washington, D.C.; Nemours Children’s Hospital, Delaware; Nemours Children’s Hospital, Orlando; or the Home Office in Jacksonville. Travel to Washington, D.C. and other site locations will be required. To date, most work remotely.

Essential Functions

1.         Thought Leadership: Support the development of a thought leadership plan that spans the population health and federal policy portfolio to include media relations, social media, conferences, awards, events and other channels as identified to position Nemours Children’s as a leader and convener in redefining children’s health.  Manage the communications strategy that leverages every owned and third-party channel.

2.         Media Relations: Grow Nemours Children’s rolodex of national journalists that cover population health, federal policy, health equity and other topics as identified. Cultivate relationships to ultimately secure stories in the news that underscore Nemours Children’s Health as a top expert in the field.

3.         Writing and Editing: Excellent writing, editing and proofing skills for press releases, speeches and presentations, talking points, grant and award announcements, social media, website and blog content, newsletters, and other needs as identified.

4.         High Engagement Content: Translate key messages and programmatic research data into compelling content that engages targeted audience(s) and inspires action through use of infographics and other forms of digital media. Support the development of strategy to increase visibility on both Nemours channels as well as third-party channels through growing relationships with partner organizations. This includes identifying and preparing patients and associates who can share their stories through compelling videos, vignettes, op-eds to support thought leadership and advocacy efforts from the National Office and other internal stakeholders.

5.         Owned Media: Grow national reputation by developing audience strategy and packaging compelling stories for the Well Beyond Medicine podcast and owned blog and social media channels, in collaboration with the social media team. Work with Nemours Children’s thought leaders to grow influence on their personal social media accounts. 

6.         Events: Plan and execute thought leadership events designed to position Nemours as the leader and convener on children’s health. Experience in event logistics, managing budgets, promotion and PR. Events include but are not limited to press events and podcasts. Support the National Office and other internal stakeholders in communications and public relations aspects of lobby days, events, webinars and congressional tours.

7.         Awards: Support the development of an awards strategy that positions Nemours Children’s as a thought leader in redefining children’s health.  Lead the submission process and promotion with support from Nemours Children’s PR agency. 

8.         Monitor Topics and Trends: Stay appraised of news, conferences, and significant occurrences that could impact strategic communications strategy related to the population health portfolio. Synthesize to inform strategy and create new opportunities for Nemours Children’s Health.   

Requirements

Bachelor’s degree in Public Relations, Communications, Journalism or related field.  Master’s degree a plus.

Ten + years of experience

About Us

Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. 

To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org.

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Job Description

The Communications Manager leads the planning, organization and implementation of external and internal communication programs to achieve goals for assigned restaurant brands and/or Darden business units. This includes all public relations, employee communications and reputation management functions. The role requires strong media relations expertise, with brand communications experience preferred. The manager is focused on translating business objectives into comprehensive and compelling communication campaigns that drive media relations and/or engage team members. The candidate must be comfortable interacting with media, executives, and operators. This position requires strong partnership to provide strategic counsel and support to operations, marketing, HR and executive/functional leadership. Additionally, the Manager supports the direction of content, frequency and the most effective delivery channels for various communications to reinforce the culture, employment proposition and brand promise with each communication initiative.

ROLES AND RESPONSIBILITES: 

-Oversees and leads interactions with functional leaders and/or cross-functional teams for key enterprise initiatives in support of business goals and key messages 

-Plans, organizes, monitors and controls all aspects of communications campaigns, including strategy development, messaging and reporting KPIs

-Regularly interacts with senior leadership to ensure alignment and provide counsel

-Partners with executives to distill and disseminate their communications (e.g. speeches, letters and presentations), including serving as a member of relevant event planning committees to oversee executive messaging

-Develops and employs public relations tools (pitches, media kits, news releases, etc.) and publicity techniques to raise brand awareness among key stakeholders   

-Champions creative PR and internal communications ideas to break through and drive key messages or actions

-Drives actionable and compelling internal communications strategy in support of various initiatives, including HR strategy, change management and training.

-Manages issues, crisis and risk matters for the company and its brands, including identifying potential issues and developing appropriate response plans

-Serves as member of rotating on-call schedule for weekend issues monitoring 

-Remains current on industry and consumer trends and developments; leverages such knowledge to help achieve business objectives 

-Supports individual and team performance through actions demonstrating strong team orientation and feedback 

REQUIRED TECHNICAL SKILLS: 

-Public Relations and Media Management: Demonstrates the capability to develop and manage a variety of public relation techniques for brand-building publicity with a strong emphasis on national and local media relations programs 

-Issue and Reputation Management: Demonstrates the capability to anticipate and effectively address issues affecting the brand or enterprise 

-Executive Communications: Demonstrates the capability to write on behalf of key executives, maintaining a consistent tone and narrative over time 

-Employee Communications: Demonstrates the capability to drive effective communications to a diverse and dispersed team member audience

-Corporate Communications: Demonstrates the capability to drive compelling communications on behalf of various corporate functions

-Integrated Communications: Demonstrates the capability to identify opportunities for programs that can be leveraged across communication channels, including public relations, employee communications and social media 

-Brand Strategy Development: Demonstrates the capability to develop and create a clear and compelling brand strategy and evolve and support that strategy over time 

-Project Management: Demonstrates the capability to balance multiple priorities and achieve desired outcomes on time and within budget 

-Client Service: Demonstrates the capability to embed and support various internal clients with individualized objectives

-Strategic Counsel: Demonstrates the capability to provide communications counsel to partners and executives 

REQUIRED EDUCATION: 

-Bachelor’s Degree (Communications, Public Relations, Journalism, or related field) 

OTHER KEY QUALIFICATIONS: 

-5+ years of communications, public relations, agency or journalism experience

-Proven professional writing and editing expertise across all communication mediums and knowledge of AP Style

-Experience working cross-functionally with partners at all levels

-Passion for food and hospitality 

-Some travel required 

PREFERRED SKILLS AND EXPERIENCE: 

-Proven experience facilitating, aligning and coordinating proactive issue and reputation management

-Demonstrated ability to lead, coach and hold team members accountable for performance

-Fluency in Spanish a plus

#LI-LE1

#LI-Hybrid 

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Are you ready to make a difference in a dynamic healthcare environment? Join the Orlando Health team as the Manager of Internal Communications! In this pivotal role, you will lead a talented group of writers dedicated to fostering effective communication for our organization, which proudly supports over 36,450 team members. The Internal Communications team plays a critical role in the change management processes, crafting messages, executive communications and engaging videos that resonate with our mission, strategic imperatives and organizational priorities.

Reporting to the senior director of Internal Communications, you will spearhead key communication initiatives, delegate projects to direct reports and oversee the daily department operations. This role requires a highly skilled communicator with a proven ability to write clear, accurate concise and compelling messages. This is mostly an in-office role that requires flexibility to support urgent communication needs, including during incident command.

Responsibilities

• Writes and edits complex messages for communication through various internal vehicles. Maintains confidentiality of messaging as required.

• Consults with stakeholders across the enterprise to identify communication opportunities and needs.

• Meets directly with leadership to develop targeted communication plans for projects and initiatives.

• Teams with Orlando Health’s manager of Video Production, on team member video projects.

• Ensures excellent customer service and working relationships with key administrators, team members and physicians.

• Supports the team’s recognition specialist in drafting and submitting nominations for local and national award programs to showcase the organization and its leadership.

• Coordinates and facilitates special programs, projects, and initiatives. Partners with the organization’s event manager to host two all-day leadership meetings.

• Exercises sound cost-control measures for all projects and initiatives. Manages and helps to develop a departmental budget.

• Oversee various human resources functions including hiring, work assignments, coaching plans, and performance counseling.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

• The manager of Internal Communications role requires a bachelor’s degree in communications, marketing or another related field.

• Demonstrated skills in strategic planning and meeting goals.

• Extensive knowledge of Microsoft Office and SharePoint.

• Knowledge of social media tools and engagement strategy.

Experience 

• Minimum of seven (7) years of professional experience in a related field, including marketing, communications, or journalism. 

• Proven and demonstrated experience as an effective leader preferred. 

• Must have a proven track record in developing and executing accurate and well-written communication deliverables.

Schedule
Monday - Friday
8:30am - 5:00pm

Location
55 W. Gore St. 
Orlando, FL 32806

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About the Audit & Assurance Strategy Execution Team:

The A&A Strategy Execution Team (ASET) is aligned to the A&A Strategy Office, reporting to the A&A Chief Strategy Officer, and enables A&A PPMDs and professionals to successfully execute the A&A strategy. In support of A&A strategic priorities, the team drives awareness and action through effective internal communications and change management strategies and fosters employee commitment and sustained strategy adoption to achieve transformational change. This team specializes in the disciplines of internal communications, change management, and employee engagement. The team works closely with A&A Executive Leadership Team; the team also collaborates with Talent, Learning, Pursuits, Marketing, Public Relations, and communications teams across the other Deloitte businesses to optimize impact.

Position summary:

Are you a creative thinker with excellent communication and project management skills? Do you have a strategic and executional mindset that can deliver high-value communication and change management results that drive business objectives?

Deloitte is seeking a passionate Internal Communications Specialist to join our Audit & Assurance Strategy Execution Team (ASET). The role is responsible for supporting the execution of effective internal communications strategies, plans, and deliverables that drive employee engagement and adoption of large-scale organizational transformation, inclusive of implementation of talent strategies, process changes, growth strategies, and technology deployments. You will work closely with your colleagues on an integrated internal communications and change management team, as well as with senior leaders and subject matter experts.

Work you’ll do:

• Work with ASET team members in collaboration with internal stakeholders to design, develop, and implement communications plans, processes, and content to drive key aspects of the A&A strategy.

• Develop impactful change management and communications plans that assess business readiness, align stakeholder groups, consider change impacts, and enable and inspire our business of 20,000 professionals to take action; ensure appropriate sequencing of messages and campaign launches through thoughtful internal communication plans.

• Write and edit timely business-wide internal communications and change management deliverables in support of A&A strategic priorities (e.g., leadership messages, news stories, articles, videos, surveys, newsletter content, webcast content, business-wide content, internal website pages, talking points, frequently asked questions, etc.).

• Employ strong project management skills (initiating, planning, executing, managing, and closing projects to achieve plan objectives); participate in working sessions with project teams.

• Work with your Coach to design and manage your professional development plan; seek opportunities for professional growth and expansion of communications and change management skills and experiences.

Key relationships and development:

• Develop relationships with fellow communications and change management team members to solve problems

• Develop trusted advisor relationships and provide communications and change management counsel to key internal clients, including leaders across the organization

Qualifications

Required:

• Bachelor’s degree in Communications, English, Journalism, or related field

• 1+ year of experience in communications or a related area, including from internship or apprenticeship programs

• Proficiency in Microsoft Office (Word, Excel, PowerPoint: specifically, on presentation, design, and storytelling)

• Ability to travel up to 20%, on average, based on the work you do Immigration sponsorship may be available

Preferred:

• Experience developing C-suite communications

• Strong writing and editing skills and previous writing/editing experience in the field of internal communications, public relations, marketing, or journalism

• Demonstrated expertise in creative and content direction

• Basic understanding of change management frameworks and tactics

• Experience working collaboratively in a virtual environment with team members

• Experience with website design and/or content management systems

• Experience with Adobe Creative Suite and video editing software, including Camtasia

• Data analysis skills and capabilities

• Experience in employee communications as part of large-scale change management efforts to drive the implementation of organizational transformation efforts

Key attributes:

• Strong project management skills, including ability to prioritize tasks and assignments

• Ability to work independently on multiple assignments while maintaining top-quality deliverables

• Sense of urgency and responsiveness with the ability to manage multiple task assignments simultaneously and work effectively in a fast-paced environment

• Strategic thinker, solution-minded; proactive approach with ideas

• Strong interpersonal relationship skills

• Detail-oriented, organized, flexible

• Agile and adaptable to change

• High-energy, positive attitude, collaborative work style; works well under pressure

• Professional and positive attitude with internal stakeholders and with colleagues

• Sense of responsibility and accountability for the success of assigned projects and deliverables

• Excellent oral, written, and interpersonal skills

• Able to manage multiple task assignments simultaneously and work effectively in a fast-paced environment

• Commitment to maintaining discretion and confidentiality at all times when dealing with sensitive or proprietary information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900-$86,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Company Description

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

As the Executive Director, Corporate Communications & Public Relations, you will work closely with our leadership team to effectively represent our corporate brand, manage media relationships, draft and manage consistent internal and external messaging across the company. You will be responsible for the strategic direction and leadership of our public and internal image and will contribute to the messaging and branding of Westgate Resorts and our various businesses.

Additionally, the person must possess and adhere to the following core company values:

• Integrity

• Passion

• Work Ethic

Essential Duties and Responsibilities

• Plan, develop, execute and evaluate earned media by deploying creative external storytelling to generate earned media across all platforms.

• Serve as the strategic communications advisor to senior leadership and as the lead communications person for the company across its multiple lines of business.

• Develop and maintain strong relationships with key external stakeholders, including trade, consumer, financial, travel and lifestyle media, partners and experts.

• Track record of establishing and maintaining strong relationships with local, regional, national and international journalists and producers.

•  Identify and anticipate trends, as well as be opportunistic in sourcing, developing, and placing high-impact media stories and thought leadership about our company in public sector verticals.

•  Minimize negative coverage by successfully anticipating (when possible) and managing reputational risk.

•  Train and support Company executives and spokespeople with media and speaking opportunities.

• Writer and edit all press materials including media pitches, press releases, fact sheets, media statements and others.

• Oversee, plan, write, and edit content for a variety of external and internal communications channels, including leadership presentations, speeches, press releases, video, etc., as needed.

• Work in partnership with the social team to push content creation across our digital channels (including website and corporate social platforms.

• Manage, mitigate and anticipate complex public affairs issues as they arise.

• Protect and enhance the reputation of the company, both externally and among Team Members.

• Collaborate on and help assist with communication efforts for internal events and corporate philanthropic events in conjunction with the Westgate Foundation and the Victoria’s Voice Foundation.

• Complete all other tasks assigned by the leadership team.

Qualifications

Education & Certifications:

• Bachelor's degree in Communications, Journalism, or a related field or equivalent work experience.

Experience:

• 7+ years proven experience in PR, corporate communications, or media relations

• Experience in a hospitality environment preferred

• Exceptional communication skills, both written and verbal, with the ability to effectively convey complex information to various audiences in relatable terms

• Experience in media relations and issues management, including experience handling reputational crises quickly and professionally

Skills:

• Executive presence to work with the C-suite; strong ability to collaborate with senior leadership, internal and external partners across multiple teams and disciplines

• Exceptional leadership capabilities and the ability to work both independently and as a member of a highly collaborative team

• Demonstrated knowledge and proficiency with communications technologies, digital marketing and social media, and content development strategies, with experience leveraging these platforms for public relations purposes

• Strong strategic thinking and planning abilities with proven ability to manage complex situations.

• Proficiency in managing relationships with media outlets, journalists, and industry influencers change and ambiguity with ease

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision

• Paid Time Off (PTO) – vacation, sick, and personal

• Paid Holidays

• 401K with generous company match

• Get access to your pay as you need it with our Daily Pay benefit

• Family benefits including pregnancy, and parental leave and adoption assistance

• Wellness Programs

• Flexible Spending Accounts

• Tuition Assistance

• Military Leave

• Employee Assistance Program (EAP)

• Life, Disability, Accident, Critical Illness & Hospital Insurance

• Pet Insurance

• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 

• Advancement & development opportunities

• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.